Blens Business Solutions

Software that supports the way your business operates

We develop websites and connected software for businesses across the leisure and experience sector, from independent venues to larger operators. Customers can book directly, while you and your team manage availability, orders and communications in a single back office.

Demo slot picker: date bar, time slots with remaining places and guest counters

Online booking and availability

Customers select available dates and sessions and book directly on your website. Your team controls time slots, capacity and pricing through the back office. Fixed-date activities and events with limited places are supported.

Set up ticket categories and pricing rules to match your offer. Availability is checked during checkout, helping prevent double bookings.

Demo voucher page with amount selection and card preview

Digital gift vouchers

Sell monetary and experience-specific gift vouchers online. Customers can add a recipient’s name and personal message, with vouchers produced automatically as printable PDFs.

Each voucher has a unique code for online redemption. The back office keeps track of issued vouchers, redemptions and remaining balances.

Demo kids’ birthday party: package and extras step

Birthday parties and group enquiries

Customers submit a structured enquiry with their preferred package, group size, extras and date. Your team reviews the information and responds through the back office.

Tailored parties and group visits can remain enquiries rather than automatic reservations, allowing staff to confirm availability and specific requirements.

Demo newsletter sign-up with a preview of the confirmation email

Email campaigns and customer retention

Collect newsletter subscriptions through a double opt-in confirmation process. Create campaigns, welcome offers and promotional codes through the management system.

Use your customer communications to announce new activities, seasonal events and relevant offers after a visit.

iOS and Android apps

Extend your website with an app offering connected bookings, shop functions and customer communications. Push notifications can highlight events and new offers.

We also develop standalone apps for leisure businesses. App submissions are prepared for publication through the client’s own developer accounts.

What a live implementation includes

A production system is configured individually for your business and includes:

  • Back office for activities, dates, prices, bookings and customer records
  • Capacity checks and reservation handling during checkout
  • Automated confirmations, ticket PDFs and voucher delivery
  • Customer records, enquiry status, internal notes and email replies
  • Stripe payments and an invoice payment option
  • Optional integrations with existing systems, subject to technical feasibility

Why use your own booking system?

An independent booking system can reduce third-party platform costs and give you control over the customer journey. Our profitability calculator models the commercial effect using your own figures.

Explore the profitability calculator
  • Your website, your brand

    Bookings, vouchers and enquiries sit within your own website and customer experience, not a separate third-party marketplace. No redirects to third-party websites.

  • No BBS commission

    There is no BBS charge per booking and no recurring software licence fee. Your payment provider will still charge its own transaction fees.

  • Payments to your business

    Payments are processed through your own payment account. Your business controls the account and receives the proceeds under the provider’s payout terms.

  • Access to the source code

    You receive the complete project source code and the agreed access credentials. Your hosting, domain and payment accounts remain under your control.

  • Optional administration

    Technical administration is available separately, with quarterly billing and cancellation at the end of a quarter. There is no compulsory BBS support subscription.

Custom development and integrations

When standard workflows are not enough, we can develop tailored booking rules, additional customer processes or links to existing software. Integrations depend on the interfaces offered by each system.

We agree the scope and a fixed project price before any additional development starts.

Enquire about a project